Effective date: July 24, 2026
European Cleaning respects your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you when you visit our website, request a quote, submit a form, book a cleaning service, or otherwise communicate with us.
1. Who we are
European Cleaning provides residential and related cleaning services in Broward County and nearby service areas.
Contact information:
European Cleaning
Broward County, Florida
Email: service@europeancleaning.us
Phone: (833) 362-5326
2. Information we collect
Depending on how you interact with us, we may collect:
- Your name
- Phone number
- Email address
- Property address or ZIP code
- Bedrooms and bathrooms
- Type of cleaning requested
- Preferred service date or timing
- Property condition and requested cleaning scope
- Messages, form responses and communications with us
- Appointment, service and customer-history information
- Quote, invoice and payment-status information
- Website activity, browser type, device information, IP address, referring page and pages visited
- Advertising and campaign information, including the ad or source that led you to us
We do not ask customers to submit Social Security numbers, medical information, driver’s-license numbers or financial-account credentials through our advertising lead forms.
Payment-card information is handled by our payment-processing providers. European Cleaning does not intentionally collect or store full payment-card numbers through its website or advertising lead forms.
3. How we collect information
We may collect information when you:
- Submit a form on our website
- Submit a Facebook or Instagram lead form
- Book through Housecall Pro
- Call, text or email us
- Request a quote
- Schedule or receive a cleaning service
- Respond to an email or SMS campaign
- Leave a review or provide feedback
- Visit our website or interact with our advertising
We may also receive information from service providers that help operate our scheduling, communications, payments, website, analytics and advertising.
4. How we use information
European Cleaning may use information to:
- Respond to cleaning inquiries
- Prepare and communicate quotes
- Confirm service scope, timing and availability
- Schedule and provide cleaning services
- Send appointment and service communications
- Process payments and maintain business records
- Provide customer support
- Follow up on estimates and prior service
- Request feedback or reviews
- Improve our services, website and customer experience
- Measure advertising and marketing performance
- Prevent fraud, misuse or security problems
- Comply with legal, accounting and regulatory obligations
We may use contact information to create, exclude or measure advertising audiences on platforms such as Meta, where permitted. Those platforms may receive hashed or otherwise protected identifiers for matching and measurement purposes.
5. Calls and text messages
When you provide a phone number in connection with a cleaning request, you authorize European Cleaning to contact you by call or text regarding that request, quote, appointment or service.
Marketing text messages will be sent only where permitted and where the required consent has been obtained.
Message and data rates may apply. You may reply STOP to opt out of marketing text messages. You may also contact us at service@europeancleaning.us to change your communication preferences.
Consent to receive marketing communications is not a condition of purchasing cleaning services.
6. Cookies, pixels and advertising tools
Our website may use cookies, pixels and similar technologies to:
- Operate the website
- Understand how visitors use the site
- Measure page and campaign performance
- Attribute inquiries and bookings to marketing sources
- Improve or personalize advertising
- Build or exclude advertising audiences
These tools may be provided by companies such as Meta, Google, WordPress, website-hosting providers and analytics providers.
Your browser may allow you to block or delete cookies. Blocking cookies may affect some website functions or measurement capabilities.
7. How we share information
We may share information with service providers that help us operate the business, including:
- Housecall Pro and related scheduling or customer-management services
- Website-hosting and WordPress providers
- Email and SMS providers
- Payment processors
- Meta, Google and other advertising or analytics platforms
- Authorized staff, cleaning teams and contractors who need information to perform or support a service
- Professional advisers, insurers or legal representatives
- Government authorities where disclosure is required by law
We do not sell customer contact information to data brokers for money.
We may disclose information in connection with a business transfer, merger, sale, financing, reorganization or similar transaction, subject to applicable law.
8. Data retention
We retain information for as long as reasonably necessary to:
- Respond to inquiries
- Provide and document services
- Maintain customer and business records
- Meet legal, accounting, tax and insurance requirements
- Resolve disputes
- Prevent misuse
- Support legitimate business operations
Retention periods may vary depending on the type of information and the reason it was collected.
9. Data security
European Cleaning uses reasonable administrative, technical and operational safeguards intended to protect personal information.
However, no website, email system, text-message system or electronic-storage method is completely secure. We cannot guarantee absolute security.
10. Your choices
You may contact us to:
- Correct inaccurate contact information
- Request deletion of information, subject to legal and business-record requirements
- Opt out of marketing emails
- Opt out of marketing texts
- Ask how your information is being used
- Request that we stop using your contact information for advertising-audience matching where reasonably available
Email requests to:
We may need to verify your identity before completing certain requests.
11. Third-party services
Our website and communications may link to third-party services, including Housecall Pro, Meta, Google and payment providers.
Their privacy practices are governed by their own policies. European Cleaning is not responsible for the privacy practices of unrelated third-party websites or platforms.
12. Children’s privacy
European Cleaning’s services and website are not directed to children under 13. We do not knowingly collect personal information directly from children under 13.
If you believe a child has provided information to us, contact service@europeancleaning.us.
13. Changes to this policy
We may update this Privacy Policy when our services, vendors, technology or legal obligations change.
The effective date at the top of this page will show when the policy was most recently updated.
14. Contact us
Questions or requests concerning this Privacy Policy may be sent to:
European Cleaning
Email: service@europeancleaning.us
Phone: (833) 362-5326
Service area: Broward County, Florida